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Terms & Conditons for V-BOT iNova series Free Warranty
The warranty is valid only if the V-BOT iNova series product is purchased from us or our authorized dealers with a traceable serial no.
 
1. V-BOT iNova series is entitled to 1-year free limited warranty from the date of purchase. (Depending on sale terms, some time it could be 3 months or 6 months for web base sale).
For any defect, in the judgment of our technician, caused under normal domestic use, we are responsible for repairing or replacing parts (excluding cabinet, battery and consumable parts. These machine is not for heavy and industrial use.)
2. If the V-BOT iNova series is attached with a rechargeable battery, the rechargeable battery is entitled to 3-month warranty.
3. Warranty is valid only if a registered warranty card or record is presented with the original copy of the purchase receipt.
4. Warranty is valid only if the completed warranty card is mailed back or online registered within 14 days from the date of purchase.
5. Customers are required to bring back the V-BOT iNova series to our service center if checking and repair is needed.
6. Free warranty service will not be provided for the V-BOT iNova series product if
  1. the robot has been explicitly or implicitly modified, tampered with or altered or repaired in any way by persons other than technicians of our company, or
  2. the robot has been damaged through misuse, negligence, accident or natural calamities, or
  3. the robot has become malfunctions caused by power interruption or abnormal voltage input, or
  4. the robot has been eroded by corrosive liquid or the inner compart ments are wetted with water.
  5. remember that the robot is for domestic use only. It must not use for industrial application.
7. The date of purchase on the warranty card/ in the online registration record has to be in accordance with that on the official purchase receipt for eligibility.
Service Charges
Service Requests Service Charges Parts Replacement
Within Warranty Period Free Free.
(If due to improper usage, than Subject to separate quotation like physical damage etc.)
After Warranty Period $25 each time subject to separate quotation
General Cleaning $8 to $12 With or without warranty
Collection Centre
To avoid hassle to you, please call for advice before sending your robot and check if it is a breakdown or some simple operation issues which we could solve via the phone.
AA Concept
Blk 34 Whampoa West #01-87 Singapore 330034
(near Boon Keng MRT Station Exit B)
Tel No. +65 629 11200
© Copyrights 2011. AA Concept LLP. All Rights Reserved.